Home  /  Scenarios  /  Office / WPS office suites failing with DLL errors
πŸ“„
Office workers

Office / WPS office suites failing with DLL errors

Word / Excel / WPS crashes on launch or shows missing-DLL dialogs

Typical symptoms

  • Office crashes immediately on launch
  • WPS reports msvcr110.dll missing
  • Errors during "Configuring Office"
  • Excel crashes when inserting charts or formulas

Official safe fix steps

  1. Use Office Online Repair

    Control Panel β†’ Programs β†’ Office β†’ Change β†’ Online Repair. Microsoft Office has a built-in full repair that re-downloads every needed file (including DLLs) β€” far more reliable than patching one DLL.

  2. Install VC++ 2010, 2012, and 2015-2022

    Office 2013/2016/2019/2021 depend on VC++ 2012 plus 2015-2022; many Chinese office suites also need VC++ 2010. Installing these three covers 90% of cases.

  3. Reinstall from the vendor's official site

    For WPS, Yongzhong, Foxit, etc.: uninstall cleanly via Control Panel, then download fresh installers from the official website (not third-party download mirrors which may bundle extras).

DLLs commonly seen in this scenario

πŸ’‘ Still stuck? Check the general Fix Guide or look up your exact error code at Error Codes.